Privacy PolicyPrivacy Policy — Industrial Solvents Corporation

Effective Date: 09.11.2025

1. Introduction

Industrial Solvents Corporation (“we”, “us”, “our”) values your privacy and is committed to protecting any personal data we collect from users (“you”, “your”). This Privacy Policy describes what information we may collect, how we use it, with whom we share it, and your rights regarding your personal data.

2. Information We Collect

We may collect and process the following categories of personal data:

a) Information you provide directly

• Contact information: name, email address, phone number, company name, and any message content you submit through forms (e.g. “Contact Us”, “Get Quote”).
• Communications: any correspondence exchanged with us, such as via email, phone, or messaging functionalities.

b) Information collected automatically

• Technical data: IP address, browser type, operating system, device type, referring/exit pages, clickstream data (e.g., pages visited, time spent on pages), time stamps, and site navigation data, collected through cookies and server logs.

3. How We Use Your Information

We use your personal data for the following lawful purposes:

• To respond to your inquiries, requests, or quotes.
• To provide information about our products, services, and policies.
• To maintain and improve our website and user experience.
• To comply with legal obligations and protect our rights (e.g. records for shipment, compliance).
• For internal business purposes (e.g. reporting, analytics, security monitoring).

4. Legal Basis for Processing (for users in jurisdictions like the EU/UK)

We process personal data based on one or more of the following grounds:

• Consent: when you freely provide it (e.g., by submitting a form).
• Performance of a contract: where you request a quote or service.
• Legitimate interests: for proper functioning of our business (e.g., website analytics, security, improvement of services).
• Legal obligations: compliance with laws and regulations.

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your online experience and analyze site usage. You may control cookie settings through your browser preferences (e.g., rejecting or blocking cookies), though this may impact site functionality.

6. Data Sharing and Disclosure

We may share your personal data with:

• Service providers: such as website hosters, analytics platforms, email systems — strictly to help us provide services (under confidentiality obligations).
• Legal or regulatory authorities: when required by law or necessary for compliance.
• Business transfers: in the event of reorganization, merger, acquisition, or sale of assets, where data may be transferred as part of the transaction.

We never sell your personal data to third parties.

7. Data Security

We implement reasonable technical and organizational measures (like encryption, access controls) to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, no security is foolproof — we cannot guarantee absolute protection.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights (if applicable)

Depending on your region, you may have the right to:

• Access or obtain a copy of the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure (“right to be forgotten”) under certain circumstances.
• Object to or restrict certain processing activities.
• Request data portability.
• Withdraw consent (where processing is based on consent).
• Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at [info@industrialsolvents.com] or via the address below.

10. International Transfers

Your data may be processed or stored in countries other than your own (e.g., in the USA). We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently done so, please contact us to request removal.

12. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Information

For questions, concerns, or to exercise your rights, please contact us:

Industrial Solvents Corporation
PO BOX 70
Cypress, Texas 77410
USA

Phone: 281-351-6828

Email: info@industrialsolvents.com